City Direct Dial Numbers

City of Great Falls Montana

New City Phone System Launched

The City of Great Falls launched a new automated phone system in July.  Now when a citizen calls the City at 771-1180, they will be greeted with an automated message with menu options helping direct them to the appropriate individual, service or department.

This new system automatically connects all incoming calls to the exact extension desired, without using a live person. However, callers can bypass the automated system at anytime, by direct dialing a department or individual. A full listing of department phone numbers is included below.

When calling the City, callers will be asked to listen to the menu options and then make their menu selection using their keypad. Callers will respond to the voice prompts and be routed to the right extension, or else request a staff directory listing to find the extension number of the person that they want to reach.

Direct Dial Numbers for Departments

  • Main City Phone Number - (406)-771-1180
  • Animal Shelter - (406)-454-2276
  • City Attorney's Office - (406)-455-8535
  • City Clerk/Records Manager - (406)-455-8451
  • City Manager - (406)-455-8450
  • Fire Rescue - (406)-727-8070
  • Fiscal Services
    • Administration: (406)-455-8423
    • Utility Billing: (406)-727-7660
  • Housing Authority - (406)-453-4311
  • Human Resources - (406)-455-8545
  • Municipal Court - (406)-771-1380
  • Neighborhood Councils - (406)-455-8496
  • The Mansfield Center for Performing Arts - (406)-455-8510
  • Park and Recreation - (406)-771-1265
  • Planning and Community Development
    • Administration: (406)-455-8438
    • Building Permit/Inspection: (406)-455-8430
  • Police
    • Emergency: 911
    • Police Department: (406)-727-7688
  • Public Library - (406)-453-0349
  • Public Works
    • Administration: (406)-727-8390
    • Engineering: (406)-771-1258
    • Operations/Streets/Sanitation: (406)-771-1401
    • Utilities: (406)-727-8045
  • Visitor Information Center - (406)-771-0885