Customer Services
We take pride in our customer service and will be happy to assist you in any way possible. If you need any information, our telephone number is (406) 727-7660, and our FAX number is (406) 452-8048. The Utility Billing/Customer Service Division is located in Room 104 of the Civic Center, #2 Park Drive South, Great Falls, Montana.
| Utility Billing Information |
Billing FAQ | Online
Account Information & Payment System |
Electronic Utility Bill Notification |
Common Customer Services Forms
- New Customer Water Service Contract ( 10k PDF) — use this form to apply for water service at your new address
- Utilities Connection/Disconnection Request Form ( 12k PDF) — use this form to request disconnection and reconnection dates for service.
- Request to Bill Tenant Form ( 11k PDF) — property owners may use this form to request that the City bill utilities to the tenant of the property instead of the property owner.
