Duplicate Utility Bills

Image showing a generic bill with a check being filled out

Attention City of Great Falls Utility Customers, due to a printing glitch, some City of Great Falls Utilities customers have received duplicate bills in the mail this week. Accounts have only billed once, not twice.

These are the exact same bills, mailed to you twice in separate envelopes.

If you have received a duplicate bill, please contact Utilities Customer Service at (406) 727-7660. The company that prints the utility bills is researching what occurred and we would like to report a list of all customers who received duplicate bills.

If you have any questions about your account balance or how to log onto the City’s payment portal to review your utility account, please call us.

We apologize for any inconvenience this may have caused.

Thank you.

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